Support
Context Help
If you lose your way inside our hosting Control Panel, the first step you should take is to push the Help button, which is visible on each page. A popup will appear. It includes detailed info about all the actions that you can perform on the page in question. Each popup appears on the very same page so that you can quickly return to your work.
Video Tutorials
We have a rich assortment of instructional video clips illustrating how to use our hosting Control Panel. They're designed for those of you who want to see how things are being done rather than just reading articles. In this way, anyone can quickly find their way around our Control Panel by merely watching our step-by-step educational videos.
F.A.Q.
If you can't discover the answer you searching for, have a look at our extensive FAQ section, which includes questions asked by real individuals and provides practical solutions. We regulary "revamp" our FAQ section with new articles in an attempt to encompass all the new additions and innovations associated with our platform.
Ticketing System
If you still can't find the answer you need in the Frequently Asked Questions database either, you can get in touch with our fantastic team of support engineers available 24/7 and eager to assist you with any query. Each trouble ticket you open will be responded to in less than one hour (the average response time being approximately twenty mins), so you will never have to wait a long time to get an answer to your question.